Now that our unit in Southbank has sold, we just wanted to write to you and say thank you for the way you handled the whole process of preparation, advertising and sale.
Our initial meeting with you inspired great confidence in us before you were able to clearly explain what was necessary on our part as property sellers. Furthermore, you struck just the right balance between listening to our preferences and concerns while at the same time keeping us on track in terms of realistic expectation.
We also appreciated the way you kept in regular touch during the time that the unit was on the market, giving us regular updates, encouraging us when our interest was beginning to flag, and giving us the all-important advice when offers finally came through.
And finally, we appreciated your after-sales service, not disappearing once the property was sold but contacting us to wind up the matter in a most appropriate manner.
Overall we were very impressed by your professionalism, combined with a very helpful human touch.
We wish you all the best in the future.